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Computer Support

One of the top issues companies run into is the lack of standards and processes to maintain the systems on their network. Often the common reason for this is that there are too many patches, upgrades, and system configurations that make it nearly impossible to keep on top of the issue. Without appropriate tools and processes somebody needs to physically visit each computer and run its updates, which seem to become available daily. Then of course if you don’t keep the systems up to date you put your network and company at risk to intrusions, viruses, and other threats. It’s a never-ending cycle that costs a company substantial dollars in loss of productivity and at times disaster recovery.

Additionally beyond the need for patching and computer maintenance is the necessity of a corporate standard in the use of computers. Do your users know where to save files to make sure they are backed up? Do they know where to find logos, and other shared documents to make their work easier and more productive? How often do you request a file and can’t open it because it was saved wrong, or saved with a newer version of a program than what you have available? How are you monitoring the install of potentially risky software such as chat programs? Risky in the sense that not only can viruses be transmitted through them, but corporations are also realizing the loss of time and productivity associated with the inappropriate use of these chat programs.

The plain and simple fact is that there is so much to consider and do, that taking it on alone is a full time job at the very least.

Computer Resources IT Professionals have the experience and tools necessary to manage this for you, giving you the peace of mind knowing that your computer systems are up to date, secure, and safe from the threats of an unmanaged network. We will work with you to educate your users through 1-on-1 training, class room training, or group lunch & learn classes on the corporate standards of use that we help you develop.

For information on these and our other services please call us.